We try to keep our flavour list fresh and seasonal, which is why we do not have all of our flavours available all year round. Our currently available flavours are available in our create your own box. Seasonal specials will be available in set boxes.
Your discount code will be sent via email to you on completion of our sign up. If you've ordered previously with the email address you've signed up with, you won't receive a new customer discount code. You must enter this discount code in manually at
At checkout there is a box where you can write your message. This will be printed on the packing slip, unless a greetings card has been selected and paid for and then it will be handwritten in the card.
We think the macarons are beautiful enough to wow people without wrapping paper - our gift boxes are often praised for their luxury appeal and, they can be re-used for trinkets, buttons and even pencils in future!
We appreciate that many of our customers will send our macarons as gifts - often directly to the recipient. We therefore never include any pricing on our order slips. Your order slip will denote the name and address of the recipient, the item ordered
Our macarons are carefully packed by our packing team - we never pack broken or substandard macarons. We send orders in beautiful Mademoiselle Macaron branded shipping boxes with FRAGILE written all over. We are at the mercy of Royal Mail - so do con
All of our standard macaron orders are dispatched with Royal Mail shipping services. We have a collection Monday to Friday. Larger orders may be dispatched with DPD Next Day. Free Tracked Delivery (1-2 Days) – Royal Mail. A complimentary tracked ship
Once your order has been placed and payment successfully made, you will receive a confirmation email with your order number; this will start with #mm. Please quote this in any correspondence you might need to have with us. On dispatch you will receiv
If you need to cancel your order please contact us as soon as possible quoting your order number (this starts with #mm). You can reply to your confirmation email, use our online chat facility via the website, email [email protected] o
Unfortunately, we are unable to offer refunds or exchanges after a purchase has been made. We are confident that our macarons will be delicious and we ensure that our team is committed to providing an excellent product. However, we are committed to e
Oui. At the checkout there's a "Preferred Delivery Date" calendar - which allows you to select the date you'd prefer to receive your delivery. Please note, this is the date that the courier should deliver in line with the shipping service selected. T
We do ask that orders are placed online, however if you do have a question or an issue regarding ordering please do give the customer service team a call on 0131 2855820 option 1. They can assist with placing the order over the phone if you'd prefer
We have a range of core flavours available all year round, including Rose, Raspberry, Strawberry, Chocolate Strawberry, Orange, Lemon, Pistachio, Chocolate Mint, Chocolate, Chocolate Hazelnut, Praline, Coffee, Vanilla and Passionfruit. Seasonal limit