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Mademoiselle Macaron

Oui. At the checkout there&apos;s a &quot;Preferred Delivery Date&quot; calendar - which allows you to select the date you&apos;d prefer to receive your delivery. Please note, this is the date that the courier should deliver in line with the shipping service selected. This is not a guaranteed delivery date.&#xA0;Our team will dispatch 2 days ahead of your preferred delivery date if you select our 1-2 day delivery option. If you select Next Day or Special Delivery shipping then our team will dispatch 1 day ahead of your delivery date.&#xA0;Orders with a requested delivery date that falls on a Tuesday will be dispatched on the Monday. Please keep this in mind if selecting our 1-2 day shipping option, as the order may not arrive until Wednesday.&#xA0;If you are concerned about receiving your macarons on time for a special event, birthday or party we do recommend choosing a delivery date 1 day ahead of the celebrations in case of any courier delays.

Oui. At the checkout there's a "Preferred Delivery Date" calendar - which allows you to select the date you'd prefer to receive your delivery. Please note, this is the date that the courier should deliver in line with the shipping service selected. T

Can I choose the delivery date?

How to Order Macarons

How long do your macarons stay fresh?

I just received some delicious macarons but don’t know who sent them, how can I find out?

How do you package your macarons to make sure they don’t break?

Can you make macarons in different coloured shells?

What size are your macarons?

About our Macarons

I’m looking to order macarons but not all flavours seem to be available, how do I buy a specific flavour?

I have subscribed to the newsletter but I can’t find the discount code to use to get 10% off my first order. What should I do?

I want to send a note to my friend who will be receiving the macarons, how do I do that?

Do you wrap the macarons up in wrapping paper?

Do you include prices? I want to send these as a gift

Macarons are delicate - will they survive in the post?

How will my macarons be shipped?

How do I track my order?

How do I cancel my order?

Do you offer refunds or exchanges?

Can I place an order over the phone?

What are the available macaron flavours?

Our Opening Hours

Can I speak to someone?

Contacting Mademoiselle

Where do you deliver to?

When will my macarons arrive?

Do you deliver over seasonal holidays e.g. Christmas and Easter?

Do you offer Click & Collect?

Can I change the delivery address after placing an order?

Can I bring forward the delivery date after placing an order?

Can I change the size of my order and get a refund for the difference?

What should I do if I receive someone else’s paperwork with my order?

How can I ensure my order arrives at a specific time?

What should I do if my order arrives damaged?

It's really hot, will my macarons be ok in transit?

Delivery and Shipping Help

I’d like to have macarons for my wedding or special event, do you do private orders with bespoke requests?

Will my Macaron Tower come pre-assembled?

Will you come to set up my tower?

Can you supply a cake for the bottom 4 or bottom 6 towers?

Can I buy macarons for a macaron tower without purchasing the tower?

Macarons for Weddings & Event Orders

How do I order personalised macarons?

Can I choose the macaron flavours in the personalised boxes?

What sort of photos can you print?

How can I get a quote for branded macarons?

Questions about Personalised Macarons

Where are your macaron classes held?

How do I redeem a gift voucher?

Can you offer private classes for me and my friends?

About Macaron Classes

Where can I find out more about the allergy information of your macarons?

Are all of your macarons vegetarian friendly?

Are your macarons suitable for Halal diets?

Are all of your macarons gluten free?

Are your macarons safe for Coeliac diets?

Do you have any dairy-free macarons?

Do all your macarons contain chocolate?

Do you make vegan macarons?

Dietary Information and Allergens

We'd like to send out some corporate gifts - can you help?

How does your corporate ordering work?

Can you print our logo onto the macarons?

Our logo is white, will this print ok?

Can you Pantone match the macarons to our branding?

Do you offer same day delivery?

Can you ship to European addresses?

How do I order branded macarons with a company logo and are there packaging options?

Questions about Corporate Gifting

Can I choose the delivery date?Updated 5 months ago