We send macarons all across the UK and use Royal Mail and DPD couriers (for larger orders) for UK and N.Ireland orders. We dispatch with Royal Mail 1-2 day service (Tracked 24) or Royal Mail Special Delivery and Royal Mail Special Delivery by 1pm. Pl
We ship orders UK wide using Royal Mail Tracked 24 and Special Delivery services. Larger orders are dispatched with DPD. Royal Mail shipments are delivered in 1-2 business days from date of dispatch (this is their Tracked 24 service). The majority of
Yes, we deliver macarons for key events during the year including Christmas. Where requested, we will send orders as close as we can to the special day but are bound to the availability of Royal Mail during bank holidays and over festive periods. All
Our Edinburgh kitchen is now open for free Click & Collect! We operate this service Monday - Friday, 10am - 4pm. Please bring your order number and ring the bell at Unit 11 Stewartfield Industrial Estate for attention. Our team will send you an email
Absolutely! If you need to change the delivery address after placing your order, please contact us as soon as possible. It is essential to do this before the order is dispatched to avoid any delivery issues. Once we receive your request, we'll update
If circumstances require you to receive an order sooner than the date you originally selected or you've noted that you've chosen a date incorrectly on the calendar, we will do our best to accommodate your request. Please reach out to us as soon as po
Of course, if you've changed your mind and would like to modify the size of your order before our team have packed and prepared for dispatch, we can adjust your order accordingly and process a refund for the difference. Once we've made the change, yo
If you receive any paperwork with your order that relates to another customer, please contact us as soon as possible so we can resolve the issue. We will investigate the error and make sure to correct it as we understand the importance of maintaining
While we aim to meet specific delivery requirements, we are unable to provide exact delivery time windows with our standard dispatch methods. If you require delivery to be made within a certain time frame, we suggest providing an alternative address
Please note that macarons are a fragile product, and we try to ensure that they are packed as safely as possible. Unfortunately once a parcel is dispatched, we cannot guarantee they are handled delicately by the courier. If your macarons arrive in le
Our external packaging ensures that your macarons will be kept safe in transit. We use biodegradable loose fill in outer boxes and this will help keep the macarons secure. On arrival do put your box in the fridge, this will firm up the fillings and e