When will my macarons arrive?Updated 6 months ago

We ship orders UK wide using Royal Mail Tracked 24 and Special Delivery services. Larger orders are dispatched with DPD.

Royal Mail shipments are delivered in 1-2 business days from date of dispatch (this is their Tracked 24 service). The majority of orders (+90%) will be delivered next day. Royal Mail will inform of the delivery date and window to the email and phone number provided.

If you're unsure whether you've placed your order ahead of our cut-off, please contact us and one of our team of Mademoiselles will be happy to help.

You will be provided with a tracking number when we dispatch. This will allow you to follow the macarons on their journey. 

You can see Royal Mail for their full terms and conditions.

https://www.royalmail.com/terms-and-conditions/

Additionally, any network wide service delays can be found via the Royal mail website at the link below.

https://www.royalmail.com/service-update

Orders are shipped out by the team Monday to Friday.

For certain postcodes (remote and Highlands & Islands or Northern Ireland) we may be unable to guarantee a next day delivery service. If you know that your postcode falls under delivery restrictions then please keep this in mind when selecting your delivery date. Unless our team is contacted ahead of dispatch then we will send out your order in line with our standard delivery times, and we cannot be held accountable for any delays with your order.